CTC is proud to be an organization where a diverse mix of talented, committed and enthusiastic people gather to do their best work. We celebrate the glorious richness of our world by cultivating Equity, Diversity, and Inclusivity as we create exceptional theatre experiences. Our success is dependent on the leadership, commitment and passion of our staff. We seek to build teams that include people from different backgrounds and experiences, who can challenge each other’s assumptions with fresh perspectives.
CTC, one of the nation’s largest, fully producing professional theatre companies for youth, is accepting applications for a School Show House Manager and a Public Performance House Manager. This is a seasonal, part-time, non-exempt position at a rate of $12.00 an hour, reporting directly to the Audience Service Coordinator. We are looking for individuals to work the following schedules:

• Works with the Audience Services, Box Office and Production teams to deliver exceptional customer service to the audiences of Children’s Theatre of Charlotte and an exceptional experience for our volunteers.
• Arrives prior to performance time and house open, runs-through pre-show check list (assuring general cleanliness of house, materials and procedures are ready for house to open, etc.).
• Greets and orients volunteer Ushers and assigns them to roles for the day’s performance(s).
• Coordinates house open and curtain times with Stage Manager and Box Office Manager.
• Coordinates ticket taking and seating of house with ushers, including any special audience needs such as wheelchair seating.
• Assists Ushers with helping customers during the show, directing audience members to water, restrooms, etc.
• Helps ensure compliance with the Americans with Disabilities Act, fire codes and general safety in audience areas; helps enforce house rules regarding these and other matters.
• Mediates any customer problems regarding seating, disruptions and emergencies.
• Verifies the hours worked by front-of-house personnel and helps with ticket scanning for record-keeping purposes.
• Completes HM reports, checklists and prepares house and Ushers for second show (if a two-show run day).
• Supports the Executive Director in fulfilling the Mission Statement and Core Values of the Children’s Theatre.
• Other duties as assigned.